Product operates, but is seriously restricted.Įxamples: Production application response times or system performance are slow, system is available.Adversely impacting Production operations, but the production system is not down.
Requires an immediate workaround or solution.Įxamples: Excessive abnormal terminations impacting all monitoring, backups and schedules or a down/ offline production system cannot be restored application or system failure caused by Veeam product.Production system is down or there is an emergency condition.A business critical software component or a Veeam managed system is inoperable or unavailable.Find a Veeam Accredited Service Partner.Alliance Partner Integrations & Qualifications.
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